Please contact us as early as possible before your trip. Otherwise, you will be charged a cancellation fee. We will assist you in canceling the order within service hours once we receive your messages. When calling or messaging, please provide the applicant’s cell phone number or the order number. Once order is canceled, it cannot be restored.
In case the order cancellation is caused by the flight suspension due to force majeure, no cancellation fee will incur. However, the applicant should provide the related documents when applying for the order cancellation.